Derma Pen and Microneedling Pen FAQs

TBPHP Official Information

Derma Pen and Microneedling Pen FAQs

Find answers about samples, OEM/ODM MOQ, cartridge compatibility, lead times, certifications, shipping, and product use. For a project-specific answer, send your target market and product requirements to TBPHP.

Sample orders supported
OEM/ODM MOQ varies by project
Mass production: 30-45 days after approval
CE marked, UKCA documented, RoHS compliant

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TBPHP (Guangzhou Xingyun E-Commerce Co., Ltd.) is a factory-direct OEM/ODM manufacturer of electric microneedling pens, individually packed needle cartridges, and facial massagers. Whether you are a clinic, beauty brand, or private-label startup, these FAQs answer the questions buyers ask most before sourcing a professional derma pen. How to clean a derma pen properly: always power off, remove and discard the cartridge after use, wipe the handpiece with 70% isopropyl alcohol, and store it in a dry case. For factory specifications, compatible cartridges, and ordering details, review our cartridge specifications before purchasing.

Company Capabilities & Manufacturing Standards

Who is TBPHP and what are your core manufacturing capabilities?

TBPHP is a specialized, export-focused manufacturer of advanced microneedling devices and needle cartridges. We combine in-house R&D, custom engineering, and mass production under one roof. Unlike pure trading companies, we offer full-scale OEM and ODM services, allowing global skincare brands, beauty distributors, and clinical suppliers to customize electric microneedling systems directly from the source factory.

Do you support low-MOQ custom manufacturing (OEM/ODM) for skincare brands?

Yes. As a flexible, specialized factory, TBPHP supports custom manufacturing tailored to your scale. Our one-stop OEM/ODM solutions include:
Logo & Brand Integration: Laser-engraving logos on electric microneedling pens and custom-printed blister packaging for cartridges.
Tailored Configurations: Customizing needle gauge (0.25mm to 2.5mm), pin configurations (12, 24, 36, 42, or Nano), and shell colors.
Flexible MOQ: We offer scalable Minimum Order Quantities (MOQs) for initial custom batches, allowing emerging brands to test the market with factory-direct quality.

How does TBPHP ensure the quality and sterilization standards of its microneedling products?

Quality control is the bedrock of TBPHP’s manufacturing. Every cartridge and device undergoes factory inspection:
Materials: surgical stainless steel / titanium needles and polycarbonate housing.
EO Gas Sterilization: Cartridges are individually sealed and EO gas sterilized before shipment.
Factory Testing: Each batch of electric microneedling pens passes motor stability and battery endurance testing.

How soon will my order be shipped?

Usually within 1-2 business days after payment.*

Can I cancel my order?

You can cancel within 1 hour by contacting customer service. Cancellation is not possible once packed or shipped.

Why is customs clearance taking so long?

Customs inspection usually takes 1-5 business days. If no progress for over 7 business days, please contact us.*

Which needle cartridges are compatible with the M1?

The M1 uses a dedicated cartridge interface. Cartridges from other brands or models are not compatible with the M1.

Does the product itself support OEM/ODM customization?

We support OEM/ODM.

Are samples available free of charge?

Depending on the product, we can provide you with free samples for most products.

Mass production time and delivery time

Sample and development: 15–25 working days. Tooling: 20–30 working days. Mass production: 30–45 days after sample and tooling approval. Timelines vary by product and customization.

What certifications do your products have?

TBPHP microneedling pens, cartridges, and facial massagers are CE marked, UKCA documented and RoHS compliant. Relevant documentation can be reviewed during the sourcing process.

What is the OEM/ODM MOQ?

OEM/ODM MOQ varies by project. As a reference, the homepage starts at 100 pens or 10,000 cartridges, and the final MOQ depends on product configuration and customization scope.

Can you do private label or custom packaging?

Yes. We support logo engraving, custom pin configurations, custom blister film, and outer box printing as part of OEM/ODM projects.

Do you offer a warranty?

All products come with a 1-year limited warranty, excluding user damage. Contact us within 7 days if you receive a defective product.

Do you ship worldwide?

Yes. TBPHP ships worldwide. Standard shipping is listed at 7-19 business days from the shipment date, and customs or peak-season delays may extend delivery.

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Derma Pen and Microneedling Pen FAQs

Company Capabilities & Manufacturing Standards

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