A distributor in Europe contacted us after their first container of microneedling pens arrived with mixed specifications. Half the units had a different motor than the approved sample. The factory blamed the component supplier. The distributor spent three months and…
A medical device distributor from Germany reached out last year with a problem. They had been sourcing microneedling cartridges from four different Asian suppliers and were getting inconsistent quality across all four. Needle exposure varied by 0.15mm from batch to…
The first question a new OEM prospect asks us is almost always about price per unit. The second question is about MOQ. Rarely does anyone ask about tooling costs, sterilization validation, or batch documentation until after they have already been…
We audited seven derma pen factories last year. Three passed. Four showed issues ranging from missing calibration records to unlabeled raw material bins. The difference between a factory that passes audit and one that fails is not the equipment. It…
A clinic chain in the UK approached tbphp for a private label derma pen. They had been using a branded device for three years and wanted their own label to reduce per-unit cost. The branded device they used had a…
